Privacy Policy

Privacy Policy

Introduction

Welcome to https://odorfreepets.scoopsurge.com (hereafter referred to as “OdorFreePets” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including our website, mobile applications, online services, and products offered under the OdorFreePets brand. However, please be advised that this policy does not extend to third-party platforms or services accessed through links on our site. These external services have their own privacy policies governing data collection and usage, and we encourage you to review them before using such third-party tools.

Processing Activities

This Privacy Policy guides your interactions with us when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience with our products and services. These include:

  • Account Information: Details related to your registration and account creation, such as user name, email address, and password.
  • Payment Information: Data necessary for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of transactions and financial details for services or products purchased from us.
  • Purchase Information: Details about your purchases, such as product selections, quantities, and purchase history.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile devices when you use our apps.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Comments, reviews, or responses provided by users regarding our products and services.
  • Social Media Information: Data from social media platforms when you choose to connect them with your OdorFreePets account.
  • Product Information: Details about the products you browse, view, or purchase on our sites.

We collect this data through various means: user input forms, account settings, browsing interactions, automated tracking technologies (like cookies), and third-party service providers.

Cookies

OdorFreePets uses cookies to enhance your experience and improve our services. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary: These ensure the basic functions of our websites, such as enabling login sessions and navigation.
  • Preference: Cookies in this category remember your preferences, like language settings or display options.
  • Analytics: They track website usage metrics, helping us understand user behavior to enhance our services.

Users can manage their cookie choices through our Cookie Manager, allowing you to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by applicable law. Once these purposes have been fulfilled, we securely delete or anonymize your data from our systems.

Security Measures

OdorFreePets has implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Secure data transmission protocols (e.g., HTTPS)
  • Encryption of sensitive data both at rest and in transit
  • Access controls and employee training to ensure data protection
  • Regular security assessments and updates to safeguard our systems

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data in certain circumstances.
  • Restriction: Limiting our use of your data under specific conditions.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Opposing or withdrawing consent for the processing of your personal data.
  • Non-Discrimination: The right to be free from discriminatory practices based on your exercise of data protection rights.

To exercise these rights or have any data-related queries, please contact our privacy team at your earliest convenience.

Changes to Policy

OdorFreePets reserves the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review this policy periodically for updates.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please reach out to us: